Privacy Policy

Effective Date: January 1, 2026
Business Name: Puraterra Corporation dba Semco Florida

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Puraterra Corporation dba Semco Florida (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All SMS opt-in data and consent records are maintained with strict confidentiality and used solely to provide the services you have requested.

1. Information We Collect

We collect the following categories of information:

Personal Information

  • Name, email address, phone number, and physical address
  • Payment information when making a purchase or requesting services
  • Communication consent records (SMS, email), including timestamps

Non-Personal Information

  • IP address, browser type, and device information
  • Website usage behavior and analytics data
  • Cookies and tracking technologies

Customer Communication Data

  • Records of inquiries and support requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve our services
  • Process transactions and payments
  • Communicate regarding inquiries, appointments, and service updates
  • Improve website performance and user experience
  • Maintain records of communication preferences and consent
  • Ensure security and prevent fraud

3. SMS Messaging & Compliance

Text Message Program Terms

By opting into SMS communications, you agree to receive messages related to services you have requested, including appointment reminders, customer support responses, and service-related updates.

Opt-In & Consent

  • Messages are sent only after explicit opt-in
  • We maintain timestamped records of all consent
  • We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt-Out Instructions

  • Reply “STOP” at any time to opt out
  • You will receive a final confirmation message
  • Opt-out requests are processed immediately

Message Frequency & Content

  • Message frequency varies based on your interactions
  • Messages are service-related unless additional consent is provided

Help & Support

Carrier Disclaimer

  • Message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include major U.S. providers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as necessary to deliver SMS services. SMS opt-in data and consent are never shared beyond required messaging infrastructure.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Service Providers

  • Payment processors
  • Scheduling systems and CRM platforms
  • SMS delivery providers

All providers are contractually required to maintain confidentiality and security.

Legal Compliance

  • When required by law or legal process
  • To protect our rights, property, or safety

Business Transfers

  • In connection with mergers, acquisitions, or sale of assets
  • Data remains protected under this policy

SMS opt-in data and consent are never shared, except with providers required to deliver messaging services.

5. Data Security

We implement reasonable safeguards, including:

  • Encryption of sensitive data
  • Secure access controls
  • Ongoing security monitoring
  • Employee training
  • Incident response procedures
  • Backup and recovery systems

No method of transmission or storage is completely secure, but we continuously improve protections.

6. Cookies & Tracking Technologies

We use cookies to analyze traffic, store preferences, improve functionality, and measure effectiveness. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails
  • Opt out of SMS by replying “STOP”
  • Request information about data usage
  • Withdraw consent at any time
  • File a complaint with a regulatory authority

To exercise these rights, contact us below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by Puraterra Corporation dba Semco Florida.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted with the updated effective date. Significant changes may be communicated via email or website notice.

10. Contact Information

Puraterra Corporation dba Semco Florida
Phone: +1 954-787-4491
Email: joanna@semcosurfacing.com
Website: semcocontractors.com

11. Sharing and Selling Information

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.  We do not share, sell, lend or lease any of the information that uniquely identifies a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

Consent

By using our website and services, you consent to this Privacy Policy.